Mobile Messaging and Voice Services
Make the call for better
customer experience
Leverage Nuance Loop’s Voice and Messaging Solutions to turn missed opportunities into incremental revenue streams by fulfilling your customers’ needs. Nuance Loop generates millions of dollars every month for our global CSP partners through our call management suite of products. Solutions tailored for prepaid and postpaid markets deliver value to all subscribers; from the zero-balance consumer to the high ARPU monthly subscriber.
Increase customer
loyalty—and your revenue
Nuance Loop combines insightful data analytics and powerful AI technology to enhance the customer experience across your mobile network, from calls to voicemail to messaging. Anticipate subscriber needs. Offer personalized services at the right time, on the right channel. Tap into new revenue streams and additional usage. All from a single campaign management platform run by our potent orchestration engine.
Call Management Suite
Turn missed calls into connections
Missed Call Alert (MCA)
Make sure your subscribers don’t miss any call information—even when their phone is switched off or out of coverage. Missed Call Alert sends a SMS notification with details of their missed calls immediately once the phone is switched on.
Advanced Call Manager
Nuance’s powerful network-based application offers complete flexibility to manage a subscriber’s incoming calls, set profiles and filter or block calls.
Missed Call Messenger (MCM)
No voicemail? No problem.  Missed Call Messenger connects the call allowing the caller to record a short voice message that can also be converted to text and sent as an SMS to the called party
Voicemail solutions
The voicemail your customers want
Voicemail service
Let your subscribers divert calls to voicemail, whether their device is switched off, out of network coverage or they are unavailable. An SMS alert each time they receive a voicemail ensures they don’t miss the message.
Voicemail-to-text
Let Nuance’s best in class transcription engine convert your customer’s voicemail-to-text, delivered via SMS, MMS, e-mail or as part of the Visual Voicemail experience
Visual voicemail
Give your subscribers control. Nuance Visual Voicemail allows users to manage their voicemail without ever having to dial in to listen to a message again. You could even include Voicemail to Text as a premium feature.
Advanced messaging features
Even more ways to connect
Reverse Missed Call Alert
Allow your low or zero balance subscribers to send a missed call alert to the person they are trying to reach, so that they can get in touch.
Pre-Call Announcement
Nuance Loop enables mobile operators to deliver real time announcements on outbound calls, including regulatory prompts or marketing messages
Ready to deliver a better mobile messaging experience for your subscribers?